Elveo POS (“we”, “our”, “us”) is committed to protecting the privacy of its users across the POS Pro system, including the mobile application, website, and desktop software. We may collect personal information such as your name, email address, phone number, business details, account login credentials, and payment-related information as required to process transactions and deliver a smooth and reliable point-of-sale experience. In addition, we collect technical and usage data including device type, IP address, operating system, log files, cookies, and usage activity to monitor performance, improve features, enhance security, and ensure system stability. This information helps us operate the software efficiently, personalize services, provide customer support, and share important updates, alerts, and promotional communications when you choose to opt in.
We respect your rights regarding your personal data and take appropriate measures to protect it. All information is stored securely using industry-standard security practices and is never sold or shared with unauthorized third parties. Data may be shared only with trusted service providers, payment processors, cloud infrastructure partners, or legal authorities when required to comply with applicable laws and regulations. You have the right to access, update, correct, or request deletion of your personal information at any time by contacting us. Elveo POS is not intended for children under the age of 13, and we do not knowingly collect personal data from children. This privacy policy may be updated periodically, and any changes will be posted within the app, website, and associated software platforms. If you have any questions or concerns regarding your data or this policy, please contact us at elveobyazeema@gmail.com.